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Lensloop
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Last updated 11 November 2026

Privacy policy

lensloop helps photographers share web-size copies of their photos so clients can choose favourites. This page says what we collect, why, and for how long. We follow India's Digital Personal Data Protection Act, 2023. We never sell personal data.

  1. 1.What we collect from photographers

    Your email, studio name and password (the password is held by Google Firebase, we never see it). The events you create: client name, event name and date, your note to the client, and the album size.

    Payment records: the plan or galleries bought, the amount, and the UPI or payment reference. We never see or store card or bank details.

  2. 2.What we collect from clients

    Nothing that names you, beyond the client name your photographer typed. When you open a gallery we record which photos you heart, the notes you write, and when you opened and sent your choices, so your photographer can see them.

    We keep a short-lived record of wrong PIN attempts to protect the gallery. Gallery pages have no analytics or advertising cookies.

  3. 3.Photos

    Photographers upload web-size copies (about 2048 pixels) made in their browser. Original files never leave the photographer's computer.

    Copies are stored with Cloudflare R2 and shown only through links that expire. Each gallery is protected by a PIN set by the photographer.

  4. 4.How long we keep things

    A gallery's photos, choices and notes are deleted automatically when its link expires (6 months after it was shared). The photographer can close a gallery sooner.

    Account details stay while your account is open. Payment records are kept for 8 years, as Indian tax law requires.

  5. 5.Cookies and analytics

    On our marketing pages, and only if you press “Allow”, we use Google Analytics and Microsoft Clarity to see which pages help people. Clarity hides anything typed into forms. Press “Cookie settings” in the footer to change your choice.

    The studio dashboard and client galleries never load analytics. Your browser keeps a small note that you are logged in.

  6. 6.Who helps us run lensloop

    Google Firebase and Google Cloud (login, database and servers, in Mumbai), Cloudflare R2 (photo storage), Netlify (this website), Google Analytics and Microsoft Clarity (only with your consent). They process data only to provide their service to us.

  7. 7.Your rights

    You can ask to see, correct or delete your personal data, or withdraw consent. Photographers can delete drafts and close galleries themselves. For anything else, write to support@lensloop.app and we will reply within 30 days. If you are a client, you can also ask your photographer.

  8. 8.Changes

    If we change this policy in a way that matters, we will update the date above and tell photographers by email.

Questions? Write to support@lensloop.app.